Act as If

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Which comes first: succeeding in business or the belief that you’re succeeding in business? I say the belief comes first, and “acting as if” you’re succeeding is a great strategy for achieving success.

A Bad Act

I once consulted for a company where the founding CEO had everyone believing we were thriving. He wasn’t frivolous with money, but he consistently let employees know that the company had enough money to make ...

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Trust Breeds Trustworthiness

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I have a friend from the U.S. who was recently touring Tokyo on foot. He had an expensive camera that he was carrying around his neck, but as he entered a museum, he was told he couldn’t take it in. He looked around for a locker or some guarded place to put it, but the man taking tickets motioned for him to put it on a shelf across the room ...

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A Better Definition of Winning

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Most of us like to win, yet our beliefs about winning are posing a huge risk to our organizations. We believe that winning requires that we make someone else lose. This means that in order to win, we actively harm the other players or at least ensure that we don’t help them, even when helping them would benefit a greater cause. We teach this mode of winning to our ...

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Here’s Proof that We’re Programmed

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It was Friday evening and we were gathering for a class on systems thinking at a local university. As we took our seats in the U-shaped desk formation, we peered over our desks to view an odd array of paraphernalia in the center of the room. There were two plastic matts, side-by-side, each about 2 feet wide by 20 feet long, that looked like racetracks. Both matts had about two ...

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