The Emotion of Business Agility

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I shake my head in frustration when I see business leaders try to get employees to accept a change initiative by convincing them of the business case. Although this is the classic way to overcome employee resistance, it’s trying to quell fear with logic, and that’s really difficult to do. Employees don’t like change because it introduces fear of the unknown, and employees accept ...

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What Do the Most Innovative Teams Have in Common?

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I recall leading a team that I wanted to become more innovative. I thought the key was to set aside time for them to think about how to add more value to our clients and how to solve our most pressing problems. That was before I understood what the most innovative people already know: innovative thoughts don’t come about thru logical thinking. Study of successful, repeat entrepreneurs ...

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Why Not Let Employees Have It Their Way?

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I recall hearing a story about a manager who was frustrated because one of his employees, a business analyst, liked to work under his desk. The manager tried to persuade him that working while seated at his desk would be a much better idea, but the employee like the solitude and privacy under the desk. Finally the manager went to his boss, a director, in frustration ...

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