A Quick Fix for Team Burnout

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Laura is a seasoned project manager who was recently hired to lead a large project critical to the success of a company. She was assigned a very competent and professional team, most of whom had been with the company for many years. They were smart and professional, but the problem was they were burned out. For them, this was another project in a long line of projects. ...

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Inclusivity: the Key to Handling Complexity

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I was recently in the Middle East, in Amman, Jordan, having lunch at a local restaurant. At the next table, there was a woman in full burka seated with three men. The men were chatting away while the woman sat there struggling to eat and drink through her burka. I could have easily been irritated by the limitations that her ...

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Fuel Innovation thru Negative Emotions

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Have you ever seen a leader authentically invite employees to openly talk about whatever they’re feeling, even when it’s anger directed toward the leader or the company? Chances are you haven’t, because most leaders would consider this inappropriate or losing face, and they avoid it. However, these leaders miss out on a great opportunity to stimulate creativity and innovation.

Emotions arise to warn us that, if ...

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