Team Conflict Lessons from the 4th Grade

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School ChildrenI witnessed an argument among teammates the other day that made me realize how inept we are at dealing with emotions in the workplace. In fact, grade school kids are better equipped than most adults at resolving conflict.

I was working with a team that’s building software, and they were planning their next big meeting with their client. Mitch, an analyst fresh out of college, wanted to demo the ...

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Make Your Team More Attractive to Clients

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How can you make sure your team gets chosen to do the hot projects? And when your team bids for a new client, how can you make sure you get selected over the competition? Sure, you have to prove your ability to deliver, but your success in getting selected is also largely influenced by something more primal: the way it feels to work with your team.

As a leader ...

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