Hire for the Hottest Skill: Coherence

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We all know how pleasant it is to be around happy, upbeat people, but what we don’t all know is how much these people benefit an organization. Researchers are finding that emotional people literally set the tone of the organization, and they can do so without saying or doing anything. We need to learn how to acknowledge and appreciate the people who ...

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Attract More Customers by Getting Emotional

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My husband and I recently visited Key West, Florida, and our first evening there we were looking for a place to have dinner. We wanted to go to one of those Southern-looking old houses where we could dine on the front porch. There were several of those on the main drag, and we strolled by each one and checked out the menu and surroundings. They were pretty similar, ...

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3

Gauge the Optimal Passion

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We all know that it’s important to ignite passion in a business organization, but we don’t all know that it’s equally important not to generate too much passion. There’s a direct relationship between passion and the propensity for chaos, so the more passion you ignite, the more governance you need to effectively channel the energy.

Not all missions require a high level of passion. Transformation, or the creation of something new, requires ...

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7

The Folly of Thank You

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I was dazed by a recent Forbes article that said leaders can improve employee engagement by frequently saying “thank you” to their staff. It’s no wonder we have such an issue with employee engagement, where 72% of American workers alone
are disengaged. We need to pay closer attention to what resonates with our personnel.

The article reminded me of a Vice President who I used to work alongside. We ...

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13

Feel Your Way to Better Luck

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Have you ever known a person who seemed to attract bad luck? I used to work with a guy who seemed to have the cards stacked against him. Science gives us reason to believe that his luck wasn’t as random as he assumed.

Unlucky Larry

Larry was smart and hard-working, but quirky things seemed to happen to him that interrupted his success. Many years ago we were both computer programmers and ...

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3

Become One of the New Leaders

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There’s a leadership quality coming to light, through new scientific discovery, which will naturally identify a different type of leader. These leaders can increase the performance of every person in an organization, and they can do so without saying or doing anything. They set the emotional tone of the organization.

The Power of Positivity

Groups of people who work together share an underlying emotional bond, and it determines their ...

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11

A Deeper Business Intelligence

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It concerns me that business leaders are investing so much time and money into analyzing huge amounts of data for decision making, while at the same time ignoring our innate abilities to make wiser decisions. Business Intelligence initiatives are commanding millions of dollars in most large companies, where leaders believe the holy grail of making wise decisions is to make them all fact-based, or data-based, by analyzing such ...

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12

The Progression of Power

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I just returned from spending a couple weeks in Egypt, and being there brought an interesting pattern to light. Egypt is unique in that it contains remnants of the oldest civilization on earth as well as some of the most revolutionary recent events. It made me think about how the power in society has increasingly gone from the few to the many, or in other words, from “power ...

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Are Love and Business Like Oil and Water?

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I remember when Subaru launched their “Love” campaign several years ago. It highlighted the love that drivers feel for their cars, and a Washington Times article was quick to berate them for mentioning love as a reason for buying a car. According to the author of the article, love is an irrational emotion that has no place in the realm of purchasing decisions or anywhere in business. It’s a ...

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16

Act as If

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Which comes first: succeeding in business or the belief that you’re succeeding in business? I say the belief comes first, and “acting as if” you’re succeeding is a great strategy for achieving success.

A Bad Act

I once consulted for a company where the founding CEO had everyone believing we were thriving. He wasn’t frivolous with money, but he consistently let employees know that the company had enough money to make ...

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