Trust Breeds Trustworthiness

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I have a friend from the U.S. who was recently touring Tokyo on foot. He had an expensive camera that he was carrying around his neck, but as he entered a museum, he was told he couldn’t take it in. He looked around for a locker or some guarded place to put it, but the man taking tickets motioned for him to put it on a shelf across the room ...

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A Better Definition of Winning

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Most of us like to win, yet our beliefs about winning are posing a huge risk to our organizations. We believe that winning requires that we make someone else lose. This means that in order to win, we actively harm the other players or at least ensure that we don’t help them, even when helping them would benefit a greater cause. We teach this mode of winning to our ...

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Here’s Proof that We’re Programmed

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It was Friday evening and we were gathering for a class on systems thinking at a local university. As we took our seats in the U-shaped desk formation, we peered over our desks to view an odd array of paraphernalia in the center of the room. There were two plastic matts, side-by-side, each about 2 feet wide by 20 feet long, that looked like racetracks. Both matts had about two ...

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Leadership Begins with Examining Beliefs

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We’ve all heard the adage that you can’t solve problems with the same consciousness that created them. However, we don’t hear enough about how to move to a consciousness that would solve the problems currently plaguing our businesses and societies. The movement has to start with examining our beliefs,
as everything else flows from beliefs.

Belief as the Foundation of Our Experience

By way of definition, a belief system is an encapsulation ...

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A More Effortless Authority

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In all the years the U.S. society has tried to enact legislation to control conduct, we’ve never gotten it right. Instead, we’ve put in laws that are often overbearing and choking us, and at the same time, they haven’t protected people from harm. I invite you to look at the situation in a novel way, which will point to a more simple and elegant solution.

The Problem

Let’s take the ...

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9

Language Pre-requisites for Social Change

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I want all people to have adequate health care, but I never say “people have a right to health care”. I know that stating it this way will make it less likely to happen. Instead I say “I have a responsibility to help ensure that people have adequate health care”. Stating it this way makes it much more likely to come about. The former statement makes people feel weak and ...

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Honing Your Sixth Sense

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As leaders, we need to know what’s going on with our teams and employees. Are they facing major obstacles? Is their rational thinking overridden with fear? They’re not always willing to say they need help, as they may perceive it as a sign of weakness or they may believe there will be negative repercussions. Now science is showing us how to read the emotions of other people, so we can proactively offer help.

Taking Empathy to the Next Level

Empathy is the ...

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Controlling Your Mood

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Per a Harvard Business Review article published in 2001, here’s the number one thing that influences a company’s bottom line: the leader’s own mood. The leader’s mood is contagious, automatically spreading through the organization. When it’s positive, it raises the cognitive and creative abilities of employees. Given the challenges that we all face in business each day, we need an accurate method to quickly read our own mood and then adjust it if necessary.

The Conventional Route

The same HBR article outlined ...

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Learn to Read Other People thru Your Body

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EmotionsMost of us have become pretty good at reading the body language of other people, but why not take it to the next level and learn to read their emotions?

Practice Becoming More Aware of Your Body

Work on expanding your sensitivity to emotion by paying attention to the sensations in your body when you experience particular emotional states. Our nervous system extends through our entire bodies, and we need to ...

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Why Should Business Leaders Care about Frustrated Protestors?

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Per the emotional intelligence guru, Daniel Goleman, the emotional state of a business organization is the number one determinant of its success. Yet new discoveries in neurobiology are showing us that emotions are transmitted in surprising ways that transcend all borders. As leaders, we must become more mindful of who is setting the emotional tone of our businesses, including those sitting outside its walls.

The Reach of Emotional Energy

Emotions literally run rampant among people. Just by being in proximity of each ...

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