Start Capturing the Benefits of Team Negativity

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Angry DavidOutspoken and aggressive, David Weiss, a web developer at General Engines, has always voiced strong opinions about the look and feel of the company’s website. When his manager, Nancy Colletto informs his team that she cannot approve their urgently needed budget request, David loses his cool. Turning red in the face, he shouts, “This company doesn’t give a damn about the customers who visit our website. They’ll take ...

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An Easier Way to Boost Employee Engagement

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Boost employee engagement thru team emotionsWhat if employees that we call “disengaged” are really just stressed, burned out, or simply bored with the routine. Then the remedies would be entirely different than the ones we’re trying.

What we commonly diagnose as an employee’s lack of engagement may really be due to primal emotional issues, which are best remedied at their source. Stress, ...

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Combat Negativity by Bringing the Positive to Life

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Enliven the PositiveDoes it seem like some people choose to be negative? In many ways it’s our basic nature, but it has damaging consequences to our creative and cognitive performance. Here’s a remedy for shifting a team’s emotions from negative to positive, but it requires understanding a bit about our conscious minds.

Understand Conscious Awareness

Our conscious minds are attracted to the emotional. Our cognitive and emotional systems constantly process a ...

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Seeking is More Motivating than Finding

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SeekingNeuroscience is indicating that we get our biggest thrill from the opportunity to pursue the fruits of the world, and the act of seeking the fruits is far more appealing than consuming the fruits we find. Research indicates that we have a “seeking” emotional system, and we get the most pleasure from activating this system. This discovery can provide some valuable insight ...

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Boost Employee Engagement by Allowing Angry Outbursts

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EmoticonsPhil, a systems analyst at General Engines, is irate. He’s on the team that supports technology for the sales group, and his boss, Jonathan, just told the team the company is not going to fund tablets for the salespeople. The sales staff is counting on Phil to get them the tablets, and he had been planning to roll them out at ...

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Fuel Innovation thru Negative Emotions

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Have you ever seen a leader authentically invite employees to openly talk about whatever they’re feeling, even when it’s anger directed toward the leader or the company? Chances are you haven’t, because most leaders would consider this inappropriate or losing face, and they avoid it. However, these leaders miss out on a great opportunity to stimulate creativity and innovation.

Emotions arise to warn us that, if ...

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Why Not Let Employees Have It Their Way?

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I recall hearing a story about a manager who was frustrated because one of his employees, a business analyst, liked to work under his desk. The manager tried to persuade him that working while seated at his desk would be a much better idea, but the employee like the solitude and privacy under the desk. Finally the manager went to his boss, a director, in frustration ...

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Boost Employee Performance by Relaxing Authority

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Once when I was a systems analyst for a large, national firm, I worked in the Seattle office while reporting to a manager, Brad, who was in the San Francisco office. He had an annoying habit of calling me on my office phone almost every Friday afternoon around 5pm. He never said it but I knew he was checking to make sure I was still working and hadn’t left early. ...

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How Do You Define a Powerful Purpose?

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I think there’s no longer a question about whether it’s a good practice for a business to articulate a clear purpose. The question now is what makes a good purpose.

Dan Pink has become well known with his research concluding that purpose, in the sense of achieving a greater social good, is a huge motivator of employees. And Simon Sinek’s popular Ted Talk says we should focus on the “why” of ...

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Too Much Passion Will Get You Nowhere

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I remember when George was appointed the new CEO, and he called the first meeting of officers. He stood at the podium in front of about twenty people, and he gave an impassioned speech about how we were going to increase the profits of the company. He was standing up there with his arms waving and shouting things like “we’re all going to improve our numbers!” and “I can’t ...

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