Get Out of Your Head to be a Good Leader

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Thinking Man - ShutterstockAs a leader, do you believe your job is all about using your intelligence? I work with a team leader who believes just that. I’ll call him “Martin”, and he manages a team that builds software. He thinks he’s a good leader because he’s really smart. He can recall facts that others have forgotten, he can quickly do math in his head, and he’s very articulate. The ...

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Start Capturing the Benefits of Team Negativity

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Angry DavidOutspoken and aggressive, David Weiss, a web developer at General Engines, has always voiced strong opinions about the look and feel of the company’s website. When his manager, Nancy Colletto informs his team that she cannot approve their urgently needed budget request, David loses his cool. Turning red in the face, he shouts, “This company doesn’t give a damn about the customers who visit our website. They’ll take ...

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Are Love and Business Like Oil and Water?

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I remember when Subaru launched their “Love” campaign several years ago. It highlighted the love that drivers feel for their cars, and a Washington Times article was quick to berate them for mentioning love as a reason for buying a car. According to the author of the article, love is an irrational emotion that has no place in the realm of purchasing decisions or anywhere in business. It’s a ...

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